Returning your Hire

You must return your Hire outfit on the date stipulated in your Agreement. You can arrange to return your outfit to a Moss Hire store, or have a courier collect your outfit from a home or business address. If you opt to have your Hire collected by courier you will need to re-use the box you received with your order. The courier will provide a return address label when they collect the order.

The box should be securely fastened using the adhesive tape strip. Your outfit, zip bag and all accompanying documentation should be enclosed within the box. If you have arranged for collection, you will receive a text message to confirm the collection time. It is your responsibility to make sure you hand over your collection on-time, or you will be liable for late return fees. Please Contact us if you have any questions.

Please view our assembly video below if you need help assembling your box.

Cost At A Glance

It is FREE to return your hire to store.

Returning from your home/business (courier collection) to our Distribution Centre: £8

Please note you are subject to a £10/day penalty for each day your return is late. Please read the Hire Agreement and Terms & Conditions for specific details of any penalty charges. these charges will be automatically removed from your account.